We read every message. For the fastest response, please use the right address below.
Use this for content corrections (please include the page URL), translation feedback, accessibility issues, broken images and general questions about visiting.
For commercial partnerships, advertising, link insertions and press queries, email info@tower-bridge.uk with “Partnership” in the subject line. We do not publish sponsored content that compromises editorial neutrality on prices, opening hours or accessibility.
If you have already booked a ticket and need help with the order itself — date change, refund, name correction — please contact the ticket vendor directly. Most readers book via GetYourGuide; their support is at getyourguide.com/c/contact. We cannot modify or cancel orders on your behalf because we are not the seller of record.
For questions only the operator can answer (lost property, large group bookings, special access, weddings, private hire), contact the official Tower Bridge Exhibition team via towerbridge.org.uk.
We are an online-only publication and do not maintain a postal address for visitor enquiries. Please use email.
We aim to reply to all editorial messages within two working days. Booking-related messages are typically redirected the same day.